Write a professional complaint letter citing the specific Ofgem regulations EDF Energy must follow. Free. Takes 2 minutes.
Start Your Complaint →EDF can only back-bill 12 months under Ofgem SLC 21B.
EDF must read your meter regularly - estimated bills should reflect actual usage.
Overcharged or double-charged by EDF? SLC 21 requires accurate billing.
EDF owes you £30 per missed appointment under Guaranteed Standards.
EDF must give 30 days notice of price changes under SLC 23.
EDF must follow Ofgem Standards of Conduct (SLC 0).
Submit your complaint in writing. GL Complaint generates this letter for you, citing specific regulations.
EDF Energy should respond within 14 days. If they don't, send a follow-up.
If EDF Energy hasn't resolved your complaint, request a letter of deadlock.
After 8 weeks (or with a deadlock letter), escalate for free. The Ombudsman's decision is binding on EDF Energy.
Free first letter. No legal jargon - we handle the regulation citations.
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