Write a professional complaint letter citing the specific Ofgem regulations Scottish Power must follow. Free. Takes 2 minutes.
Start Your Complaint →Scottish Power can only back-bill 12 months under SLC 21B.
Scottish Power must read your meter regularly.
Incorrect charges from Scottish Power.
£30 per missed appointment from Scottish Power.
Scottish Power must offer a prepayment meter before disconnecting.
Scottish Power must follow Ofgem Standards of Conduct.
Submit your complaint in writing. GL Complaint generates this letter for you, citing specific regulations.
Scottish Power should respond within 14 days. If they don't, send a follow-up.
If Scottish Power hasn't resolved your complaint, request a letter of deadlock.
After 8 weeks (or with a deadlock letter), escalate for free. The Ombudsman's decision is binding on Scottish Power.
Free first letter. No legal jargon - we handle the regulation citations.
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